A Taxonomy of Collaboration in Online Information Seeking

Abstract

People can help other people find information in networked information seeking environments. Recently, many such systems and algorithms have proliferated in industry and in academia. Unfortunately, it is difficult to compare the systems in meaningful ways because they often define collaboration in different ways. In this paper, we propose a model of possible kinds of collaboration, and illustrate it with examples from literature. The model contains four dimensions: intent, concurrency, depth and location. This model can be used to classify existing systems and to suggest possible opportunities for design in this space.