Beyond Talking Heads: Multimedia Artifact Creation, Use, and Sharing in Distributed Meetings

Abstract

Remote meetings are messy. There are an ever-increasing number of support tools available, and, as past work has shown, people will tend to select a subset of those tools to satisfy their own institutional, social, and personal needs. While video tools make it relatively easy to have conversations at a distance, they are less adapted to sharing and archiving multimedia content. In this paper we take a deeper look at how sharing multimedia content occurs before, during, and after distributed meetings. Our findings shed light on the decisions and rationales people use to select from the vast set of tools available to them to prepare for, conduct, and reconcile the results of a remote meeting.