Being in Public and Reciprocity: Design for Portholes and User Preference.


In our Portholes research, we found that users needed to have a sense of being in public and to know who can see them (audience) and who is looking currently at them (lookback). Two redesigns of the Portholes display present a 3D theater view of the audience. Different sections display core team members, non-core team members and lookback. An experiment determined that people have strong preferences about audience information and how it should be displayed. Layout preferences are varied, but unfolding techniques and cluster analysis reveal that these preference perspectives fall into four groups of similar preferences.