Polly Wanna Show You: Examining Viewpoint-Conveyance Techniques for a Shoulder-Worn Telepresence System [Industrial Case Study]


In this paper we report findings from two user studies that explore the problem of establishing common viewpoint in the context of a wearable telepresence system. In our first study, we assessed the ability of a local person (the guide) to identify the view orientation of the remote person by looking at the physical pose of the telepresence device. In the follow-up study, we explored visual feedback methods for communicating the relative viewpoints of the remote user and the guide via a head-mounted display. Our results show that actively observing the pose of the device is useful for viewpoint estimation. However, in the case of telepresence devices without physical directional affordances, a
live video feed may yield comparable results. Lastly, more abstract visualizations lead to significantly longer recognition times, but may be necessary in more complex environments.